Member Assistance Programme

When we were searching for a new EAP provider, we were impressed by PAM Wellbeing’s interactive wellbeing portal and value for money, and by the responsiveness and the high level of service offered by both their Business Development Consultant and Account Manager. The set-up and transition to PAM Wellbeing has been smooth and, unlike when we signed with our previous EAP provider, we haven’t had any negative feedback from staff. On the contrary, we know of several staff members who have been able to access the counselling services effectively.

IntoUniversity

We invited PAM Wellbeing, our Employee Assistance Programme (EAP) provider, to review our data and together created a three-year mental health strategy. As a result, we’ve seen a positive shift in the business culture and the quality of relationships, which has made our advisors feel cared for and remain loyal to the organisation. Managers who may have before been focused on output and targets, have been reminded of the human side of leading a group of our people, which has helped them develop into more empathetic and effective leaders.

KURA

Our staff have benefitted enormously from the trauma and critical incident support delivered by PAM Wellbeing. It has sign-posted them to relevant therapies, so they can recover and thrive at work. This has been essential to ensuring we can continue to provide our staff with a crucial therapy for supporting them to recover from exposure to a traumatic event.

HM Prison & Probation Service

Wellbeing is our number one priority. PAM have continually proved themselves willing to work with us to develop and deliver innovative and diverse solutions, turning our ideas into reality and ensuring that our service offer remains relevant and meets business need.

Department for Work & Pensions