PAM Wellness Solutions have a global capability that extends far beyond the UK and Ireland via an effective partnership arrangement. Our partner has over 40 years of experience, supporting over 11 million individuals in more than 200 languages.
Whether your employees are based in one country, or on all continents, we can provide the global, culturally sensitive service you need.
Our global EAP provides personalised and culturally relevant support to clients and their employees, no matter where they are in the world. We provide a culturally sensitive and multi-lingual service, mirroring our UK & ROI provision closely, offering that robust proposition for employees and dependents.
We offer a number of mediums to help engage with the programme, including many varied language capabilities to support, promote and drive engagement across your territories with in-country teams. This includes providing online services and access to an app with resources in many different languages to suit your specific requirements.
Our team will work with you to understand the locations of your employees, headcount, and language and cultural requirements to create the right global solution for you.
Source: World Health Organization
Counsellors have master’s-level degrees or equivalent and a minimum of three years of experience and must maintain current membership, accreditation or licensure
Employees can contact the EAP service via telephone and online, providing access in over 200 languages for employees and their household family members.
We complete an assessment to determine the best support for the employee, for example support with post-traumatic stress disorder, relationship support, anger management, anxiety, depression, domestic violence, grief and bereavement, legal and financial issues, and much more.
Employees have access to legal professionals covering matters like consumer issues, matrimonial and family law, insurance, wills probate property, tenancy and more.
Counselling sessions delivered by telephone, video, and face to face (in-person).
You and your household family members over 16 years (age 16 to 18 year require parental consent) residing at the same address are entitled to the same number of counselling sessions for each issue per year, at no cost to you.
Providing managers with advice on how best to support individuals in emotional distress such as bereavement or divorce, as well as assistance with difficult conversations, signposting and management referrals to the EAP.
Our critical incident team will be on hand to guide managers and provide immediate psychological first aid 24/7
Onward referrals and signposting to specialist support agencies and services as well as online support and international EAP wellbeing app
Our services provide individuals across the world with high-quality, practical and emotional tools and effective clinical interventions that are designed to create long-lasting results.
Our strategic account management team will support you throughout the launch of our programmes, including details of how to access the service, communications and materials, as well as the management support available.
