Brandon Collins

Managing Director

Brandon Collins has worked within the Medical industry for over 30 years, starting within the Medical Insurance industry and moving on to the Mental Health industry in 2003, when he set up an Employee Assistance Programme (EAP) company, which was then sold to the market leader at the time. Following this, Brandon set up another EAP company in 2010 that grew to be the clear market leader in terms of size.

Brandon aims to ensure that all services are reachable and flexible to suit all client sizes within all markets. Whilst providing competitive, variable, user-friendly products that are backed up by clear clinical practice. This is the key to companies’ longevity and growth. PAM Group’s offerings give that real end-to-end service, fully integrated solutions delivered by expert multi-disciplinary teams; something the market has been looking for.

Stefan Jagielski

Commercial Director

Stefan Jagielski is a highly knowledgeable Commercial Director joining the EAP and wellbeing sector in 2011. He has experience in managing both commercial and operational teams and is therefore quick to understand client needs to implement proactive mental health solutions to enhance engagement and outcomes. 

Stefan is responsible for onboarding commercial relationships, which is key to PAM Wellbeing’s growth and client retention strategy.

Treasurer of EAPA from 2018-2020, Stefan developed as a highly knowledgeable and trusted thought leader in the market. This inventive knowledge and practical experience is used to shape propositions, and embed forward-thinking wellbeing solutions for our clients. 

Nicola Jagielski

Clinical Director

Nicola Jagielski is our Clinical Director, holding overall responsibility and governance for all operational and clinical teams to ensure the highest quality delivery within PAM Wellbeing. Nicola provides clinical oversight whilst ensuring continuous improvement and innovation of our services. 

She is a passionate health and wellbeing counsellor with 10 years of experience, including over 8 years in a senior role with overall responsibility for delivery within the Employee Assistance Programme and wellbeing space. 

Nicola’s wealth of experience allows her to offer a unique balance of clinical and strategic expertise in a consultative manner, meeting the needs of clients and service users. 

Adam Kelly

Account Director

Adam Kelly is our Account Director and has worked for PAM for over 5 years. Adam has solid experience in account management with proven operational delivery within the occupational health and wellbeing sector. Adam is an efficient and result-driven individual, who delivers to meet both our clients’ and business needs, with his collaborative and creative abilities for engaging with all key stakeholders and shaping proposition and service. 

Lauren Moran

Head of Bid Management

Lauren Moran is our Head of Bid Management, joining PAM Wellbeing in 2022. She is an experienced business development professional with over five years of experience in the health and wellbeing sector.  

Lauren’s experience is centred around managing bid and proposal teams to successfully understand client needs and subsequently create an effective solution bespoke to their requirements. Within this role, Lauren is responsible for securing new business via procurement processes, playing a role in retaining existing clients and supporting a wider commercial capacity to aid the sustainable growth of PAM Wellbeing. 

Andy White

Head of EAP

Andy has worked for PAM as our EAP Operations Manager for three years, bringing with him a solid managerial background, previously managing world-class operations for organisations in the top 10 FTSE companies in the UK. With a strong people management background and passion for excelling for his customers and clients alike, as well as a drive-in supporting his team to flourish and be the best they can be. 

Andy enjoys working as part of a dedicated team that put everything into supporting the wellbeing and mental health needs of their clients; whilst going the extra mile in supporting people during some of the most challenging periods of their lives. Andy also enjoys working collaboratively with clients and key stakeholders alike, understanding their specific working environments and day to day pressures, understanding their people needs, and meeting this through the effective service that his team support with as part of the EAP service.

Jo McCarthy

Head of Clinical Support

Jo McCarthy is Our Head of Clinical Support and has worked for PAM for several years. Jo has a wealth of operational management experience in the public, commercial and charitable sectors.  

As an experienced manager, counsellor, and clinical supervisor, Jo is well placed to ensure that robust systems and processes continue to be in place that allows solid clinical support for PAM’s ever-growing Associate Network and clinically focussed staff.  

Jo has significant experience recruiting, onboarding, and overseeing Associate Counsellors and is focused on continuing to grow and develop the PAM Wellbeing Associate Network to meet PAM’s expanding client base. 

Kate Martin

Head of Psychological Services

Kate is Head of Psychological Services at PAM Wellbeing and a qualified psychotherapist. She has been with PAM Wellbeing since 2019 and brought a wealth of experience from various sectors including the commercial, education and charity sectors. Kate is responsible for our wellbeing assessment and therapeutic intervention services; our structured professional support service; our training and mediation services; and critical incident and trauma service.  She is passionate about enabling our clinicians to deliver the best wellbeing services they can to our customers and their employees as she fully believes that the services we offer support employees within the workplace.

Deborah Pinchen

Trauma and Critical Incidents Manager

Deborah Pinchen has worked in the field of mental health and management of services specialising in trauma for over 10 years and is currently PAM Assist’s Trauma and Critical Incidents Manager. She has worked at PAM Assist for over 4 years and has developed a variety of trauma-focused workshops which include creating and facilitating and having a wide-ranging mental health experience. 
 
“I provide an open honest trusting space where I hope people feel comfortable to share as I am sometimes the first person they have trusted with how they feel, especially post-incident. Providing them with the guidance and assistance they require to step out of that dark place into a better lighter place is an honour. I value debriefs as feel this creates a safe secure non-judgemental environment where people can share as well as listen to the psychoeducation provided to help process naturally what can be an horrific traumatic event which can be life changing. I have a great deal of passion for my work’’.